Confirmation Pop-Ups getting blocked in Chrome on Mac and Window OS

 

It’s google chrome blocking certain JavaScript functions by default - sometimes these are exploited for phishing purposes however this has also affected legitimate use. To know more about it, please visit this help page: https://trailblazer.salesforce.com/issues_view?id=a1p4V000002BRMXQA4

Also, this issue is generally in Salesforce and not limited to our apps.

 

Workaround for macOS:

 

  1. Download the attached file chrome.command (Please see the attached file in the email)
  2. Copy it on your desktop
  3. Open a terminal window - should default to user home (if different, below will fail)
  4. Press Enter
  5. Type cd Desktop in terminal
  6. Again press Enter
  7. Type chmod u+x chrome.command
  8. Close all chrome browsers and quit chrome
  9. Double click on chrome.command file on the desktop to open chrome - then re-try the functionality that uses pop-up 

Workaround for Windows:

  1. Quit all running instances of Chrome.
  2. Right-click your Chrome shortcut.
  3. Select Properties.
  4. At the end of the Target: line, add the command line flags: --disable-features="SuppressDifferentOriginSubframeJSDialogs"
    With that example flag, it should look like: chrome.exe --disable-features="SuppressDifferentOriginSubframeJSDialogs"
  5. Click Apply > OK.
  6. Launch Chrome using your shortcut.

Please contact us at support@ortooapps.com for any questions.

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