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  • Q-assign Installation
  • Q-assign Quick Start
  • Q-assign FAQs
  • QA Presences and QA User Presences
  • How to set Job Consecutive Success Threshold for automatically disabling Safe Mode using Custom Metadata Type?
  • How to set up AI services in Q-assign
  • How to create, share and use Q-assign AI Prompts
  • How to use Files in AI Prompts - Provide File Content as Prompt Context and Get AI Response to Update Fields on Object Records - QA AI Services with Files
  • How to add Dynamic Actions Setup Assistant?
  • How to run an Assignment Group for actions only
  • How to choose the link field for Q-assign User Attributes and Q-assign Member Lookup rules
  • Optimizing Q-assign’s Scheduled Job Usage in Salesforce by Managing Watcher Jobs
  • Why is my User showing as inactive in Assignment Groups?
  • QA Assignment Group Record Queue
  • Assignment Group - Ignore Member Availability
  • Run Manager Manually Now button
  • How to set the Member LU Rules - In Mem Process Cut-off setting?
  • How to abort a long running future Apex job?
  • Why Logged Out Users are getting assignments?
  • SOQL Error: Non-selective query against large object type
  • How to set the Scheduler Job Timeout using Custom Metadata Type
  • Q-assign Appears To Have Stopped Running
  • Q-Assign | How to Change Lead & Case Owner | Ortoo Apps | FAQs
  • Q-assign | How to Clone Assignment Groups | Ortoo Apps | FAQs
  • How to mark a day as 'Holiday' in Q-assign Business Hours
  • Why you might be getting the error "Mismatching Versions" when installing/upgrading Q-assign
  • How to re-assign Q-assign records back to the source queue
  • How to configure On-Demand or Custom Objects in Q-assign
  • How Multi Picklist works with the OR and AND operator in Salesforce Assignment Group's criteria
  • Q-assign for Salesforce | How to send email notifications | Ortoo
  • Why standard Salesforce Notification Email is not being sent out when a record is assigned by Q-assign
  • Q-assign | Adding a Status Sidebar Component | Ortoo Apps | FAQs
  • How to set User as a Source instead of a Queue in an Assignment Group
  • Assignment Group Member Level Settings
  • Q-assign for Salesforce | Understanding the scheduled job's error | Ortoo
  • How to enable and report on History Tracking on Q-assign fields
  • How to check Q-assign's used and remaining licenses
  • How to configure the working/shift hours per member in an assignment group
  • How to migrate the Q-assign configuration from one org to another
  • Q-assign User Availability Component | Ortoo Apps
  • Adding Q-assign User Availability Component into the Salesforce Console | Ortoo Apps
  • Configuring Shift Hours & Out of Office in Q-Assign for Salesforce | Ortoo
  • How to configure the OOO / non-working times per Member in the Assignment Group
  • How to track the availability history of a user in Q-assign within a report
  • How to control the Q-assign user availability component visibility in Lightning
  • Adding and Populating Assignment Group Name Field Using Flow
  • How to add the 'Take Ownership' button on a Custom Object's layout
  • How to get proof of concept (POC) for a use-case
  • How to use the Q-assign omni-channel feature: ‘assign via omni-channel’
  • Comparing Q-assign to Omni Channel | Ortoo Apps
  • How to change owner fields other than 'Owner ID' in Assignment Groups
  • Why am I receiving the User Availability sidebar component error?
  • Q-assign for Salesforce | Changing the scheduler context user | Ortoo
  • How to add lookup fields to an assignment group object from any standard object for reporting
  • List of Q-assign objects for data migration from one org to another
  • Understanding Q-assign updates in Customers' org for new changes
  • Understanding the error "record type unavailable" while creating an Assignment Group
  • Q-assign for Salesforce | Optimising Triggers & Synchronous Code
  • How to find the number of Q-assign Licenses in your Org
  • How to delete dormant Q-assign Apex Jobs from Salesforce
  • How to create the Assignment Group Member View Lightning Components and an example Flow?
  • How to revoke permissions from 'All Users' back to 'Admin Only' Installation
  • Would Q-assign affect Salesforce Assignment Rules if both are running in parallel for different teams? 
  • How to hook and collect the debug logs in Q-assign
  • Q-Assign Safe Mode
  • Q-assign for Salesforce | Finding the Number of Licenses | Ortoo
  • How to enable and view History Tracking on Enable/Disable field
  • How to create a Q-assign User Attributes record automatically when you add a User to an Assignment Group?
  • How to configure Global Scheduler Scheduled Hours (Manager Process) in the Control Panel
  • Q-assign Migration Tool
  • How to create a report to view First Response Time
  • How to Create a Custom Permission Set to access individual tabs
  • Records Commit Setting
  • Confirmation Pop-Ups getting blocked in Chrome on Mac and Window OS
  • Add/Delete Active Record Count/Points for Multiple Objects
  • Selection Criteria Tool
  • Q-assign Manager job stuck due to Salesforce upgrades
  • How to use any custom child object in Selection Criteria including via lookup relationships?
  • How to use the Relative Date capability in Selection Criteria and Active Record Criteria 
  • Q-assign Security Related Access Issues
  • Adding Related Log Entries View to an Object Record
  • Logging Service in Q-assign - Quick Start Guide & FAQs
  • How to assign converted leads through Q-assign
  • Member Matching Rule - Field incompatibility
  • How to Export and Import AI Prompts?
  • How to add Export/Import Buttons to the QA AI Prompt List View?
  • Q-assign User Record Viewer – Setup & Usage Guide
  • Q-assign Scheduler Notification Emails
  • Q-assign API
  • Import
  • Copied articles
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